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Finance Dictionary and Glossary of Investment Terms
An informal, voluntary process intended to resolve conflicts, without resorting to arbitration or litigation, by using an impartial third party.
An informal, voluntary process used in securities industry disputes in which a mediator helps negotiate a mutually-acceptable resolution between disputing parties. Unlike arbitration or litigation, mediation does not impose a solution. If the parties cannot negotiate an acceptable settlement, they may still arbitrate or litigate their dispute. (See arbitration)